How Lens handles information.

1. Scope and contact

Lens (asklens.in), including AskLens, its web workspace, supported Google Ads and Meta Ads connections, uploaded files and Lens Browser Companion, is operated by Prafulla Pramod Jadhav in India. Lens is a separate service from JobLens.

For help or a privacy/data-rights request, contact privacy@asklens.in. General support: support@asklens.in or +91 7387215618. This policy applies when using Lens and its browser extension.

2. Information processed

Depending on the features used, Lens processes sign-in details and account identifiers; profile information (including a date of birth required for profile completion), business and advertising-account details; authorized Google Ads and Meta Ads reports and status information; messages and conversation history; uploaded files and extracted information; generated outputs; session, usage, security and support records; and information needed for subscription administration.

Country/region may be selected by you or estimated from browser settings for indicative pricing. This does not require precise device GPS or set your final billing region. Date of birth stays in private account storage and is not provided to the AskLens AI model as a profile prompt. Browser Companion can access browser page URLs, titles, visible content, interface structure, page changes and related visual evidence when permitted. Page content could incidentally contain personal or confidential information. Google sign-in, advertising-account connections and browser pairing are separate forms of authorization.

3. Why Lens uses information

Information is used to provide the features the user requests: account access, marketing investigations, connected data retrieval, browser-context assistance, uploaded-file analysis, conversation continuity, alerts, support, security and applicable usage or billing administration.

Historical reports and saved context do not become current performance data simply because they were retained. Lens should obtain relevant fresh evidence before presenting a current advertising-account conclusion.

4. Google and Meta connections

When you choose to connect Google Ads, Lens asks you to authorize access with Google and select the advertising accounts to add. Depending on the access you have and the data Google makes available, Lens may retrieve advertising account IDs, account names and settings such as currency and timezone; campaign, ad-group and ad structures; budget and delivery information; and performance reports containing spend, impressions, clicks, conversions, conversion value and related metrics. For Meta Ads, Lens may retrieve corresponding account, campaign, delivery, budget and performance information within the permissions granted.

Lens uses authorized advertising data to identify accounts, check connection health, answer user questions in AskLens, diagnose performance and show supported Needs Attention signals. Lens V1 does not create, edit, pause, publish or delete advertising campaigns or ads, or change bids, budgets or spend. Google describes its standard Google Ads OAuth permission broadly, including potential editing capabilities; Lens V1 does not exercise those write capabilities.

You can revoke a platform grant in your Google or Meta account settings or use supported disconnection controls in Lens. Disconnecting a platform connection stops its future authorized data retrieval through that connection once the disconnection is processed; it does not by itself erase previously generated conversations, reports, account records or backups. You may request deletion of retained Lens data at privacy@asklens.in.

Information received from Google APIs is used and transferred only for the user-facing Lens features that require it and for other purposes permitted by the Google API Services User Data Policy, including applicable Limited Use requirements. Lens does not sell Google API data to data brokers, use it for third-party advertising or use it to determine creditworthiness.

5. Browser Companion and page context

Lens Browser Companion requests broad website access (<all_urls> in its Chrome permission settings) because it can provide contextual assistance on webpages beyond Google Ads and Meta Ads. When installed and enabled, it may read page URLs and titles, visible text, page structure, controls and changes. Supported advertising-platform interactions may be observed as short-lived workflow context; a user-directed workflow may also supply context from other sites. The green indicator means page context is available, not that every value has been independently verified.

The extension can capture a screenshot or focused visual region to answer a question where supported. Sensitive-field detection and redaction safeguards are used, but no automated filtering guarantees that every personal or confidential detail will be excluded. Avoid opening or sharing sensitive pages while using this feature, and review what you ask Lens to examine.

Browser observations are not necessarily all sent to the Lens server or saved in a conversation. Page context may be processed locally and selected evidence may be transmitted when an AskLens request or supported workflow needs it. A draft or unsaved edit observed in the browser is temporary working context, not a confirmed published change.

You can close or disable the extension, remove website permissions in Chrome, revoke a paired browser in Lens, or uninstall the extension. Revoking a browser does not automatically delete conversations or records already retained by Lens; contact privacy@asklens.in about those records.

6. AI and external processors

To produce requested AskLens answers, supported analyses and alerts, Lens may send the relevant question, selected Google Ads or Meta Ads metrics, authorized advertising-account evidence, browser evidence or file extracts to AI service providers. Such transfers are for the Lens feature being used, not for advertising-network targeting, data brokerage or unrelated profiling. Providers may process this information under their applicable service agreements, security controls and retention settings; information sent for AI processing does not remain only in the browser.

Authorized operational service providers may also process information for hosting, account authentication, security, email delivery and payment processing where used. Google and Meta process account information under their own terms and privacy policies. If you choose Use my location, your browser requests permission and sends coordinates directly to BigDataCloud to suggest city, region and country. Only approved location fields are saved by Lens; precise GPS coordinates are not intended to be stored by Lens. Manual location entry remains available.

Only connect accounts and submit information you are authorized to use. Contact privacy@asklens.in to request details about particular processing of your account information.

7. Storage, retention and security

Saved account data, connected-account identifiers, conversation history, uploads, outputs and usage records may remain while an account is active or while needed to provide the service. Temporary browser observations and unsaved working states are not intended to become permanent account memory solely because they were observed. Security logs, backups, payment records and legally required records may have different retention periods.

You can request access, correction or deletion through privacy@asklens.in. We review requests and erase or restrict information where reasonably practicable and legally permitted; data necessary for security, disputes, payment reconciliation or legal obligations may need to be retained. Deleted information may persist temporarily in protected backups before rotation. Reasonable access controls and transport-security measures are used, but no online service can guarantee absolute security.

8. Sharing, choices and rights

Information may be shared only when necessary to provide requested Lens features, with authorized operational or AI service providers, with supported connected platforms at your direction, or where required by law or security response. We do not sell browsing activity, connected advertising data or user conversations for targeted advertising.

Where available, Lens lets you manage connections and paired browsers. You can also request an explanation of the data associated with your account, correction, restriction or deletion, or raise a complaint at privacy@asklens.in. Any limits imposed by law, security needs or platform rules will be explained in the response.

Use of information obtained from Google APIs adheres to the Google API Services User Data Policy, including Limited Use requirements. Use of browsing information through Lens Browser Companion is limited to its disclosed user-facing functionality and related security or service operations in accordance with the Chrome Web Store User Data Policy.

9. Cookies, updates and children

Necessary cookies and browser storage may support sign-in, fraud prevention, user settings, session continuity and reliable operation. If optional analytics or advertising cookies are introduced, the applicable notice and choices must be provided before they are used where required.

Lens is intended for professional users and is not directed to children. We may update this policy as features and legal requirements change; the effective date and updated text will appear here. Material changes will be communicated through a suitable service channel.