The terms for using Lens.
Review the effective Lens policies and public support contacts.
Effective 17 October 2026 · Operated by Prafulla Pramod Jadhav. Business correspondence: C-2/5, Shivtara Garden, Gananjay Society, New DP Road, Kothrud, Pune - 411038, Maharashtra, India.
1. Agreement and service
These Terms govern Lens and AskLens at asklens.in, including connected advertising accounts, supported uploads, generated files and Lens Browser Companion. The service is operated in India by Prafulla Pramod Jadhav and is separate from JobLens.
Creating or using an account means accepting these Terms and the Privacy Policy. Support: support@asklens.in, +91 7387215618. Questions about personal information should go to privacy@asklens.in.
2. Accounts and authorized access
Provide accurate account information, protect your credentials and do not use advertising or other accounts without permission. You are responsible for your use of connected data and for respecting your organization’s and relevant platform’s access rules.
Google sign-in, Google Ads, Meta Ads and Browser Companion use distinct authorization processes where applicable. You can disconnect supported integrations; doing so may limit features requiring their data.
3. What Lens does and does not do
Lens supplies analysis, research assistance, summaries, possible explanations and other informational outputs. AI results may be incomplete or incorrect and should be checked against the underlying records.
Lens V1 is read-only toward ad-platform execution. It does not automatically publish campaigns, edit budgets or make live advertising changes on your behalf. Advertising, investment, legal and other consequential decisions remain yours.
4. Your information and permitted use
You retain rights in materials you are entitled to provide. By supplying inputs you authorize Lens to process them as needed for the requested features and as explained in the Privacy Policy. Do not upload unlawful, infringing or confidential third-party information without authority.
You may not attempt to bypass usage limits, probe accounts you do not own, interfere with the service, reverse-engineer protected technology, or use Lens to violate applicable law or platform rules.
5. Trial, plans and usage
Lens has a limited Trial and paid plan types named Starter, Pro and Scale. Paid plans are designed to share the same core features and differ primarily in usage and capacity, including business accounts, AI requests, images and monitoring.
Monthly and daily safeguards, whether usage carries forward, prices, any available top-ups, and applicable taxes are governed by the limits displayed in the product and the checkout authorization before purchase. No charge follows from starting a trial alone.
6. Payment, renewal and cancellation
A paid subscription can be offered only when the payment function is available. A subscription starts after a successful verified payment and correct entitlement activation. The checkout display controls the amount, tax, currency, billing interval and recurring-payment authorization.
For recurring subscriptions, cancelling stops future renewal when cancellation is processed. Subject to applicable law and the policy shown at purchase, access for an already-paid period normally continues through its end. If an in-app cancellation control is unavailable, request cancellation at support@asklens.in. See Cancellation & Refunds for eligibility and disputed-charge handling.
7. Service availability and changes
Connections depend on third-party platform permissions, outages, rate limits and changes. A feature may be modified, suspended or retired for security, legal or operational reasons. We do not guarantee uninterrupted service or any specific campaign result.
We will provide important notices as reasonably appropriate, especially where a material change affects a paid user’s access.
8. Outputs and responsibility
AI-generated text, images and downloadable documents may require further editing or validation. You are responsible for checking factual accuracy, permissions, advertising policies, professional suitability and rights before using or publishing any output.
Lens is not affiliated with, endorsed by or operated by Google or Meta solely because it integrates with their products.
9. Liability and mandatory rights
Lens is offered as an informational assistance service. We exercise reasonable care but do not guarantee error-free AI conclusions, constant access to third-party platforms or particular marketing outcomes. You remain responsible for reviewing campaign changes and published outputs.
To the extent permitted by applicable law, liability for indirect or consequential loss is excluded. Nothing in these Terms limits statutory consumer rights, remedies for fraud or any liability that law does not allow us to exclude. For complaints, contact support@asklens.in or +91 7387215618. Indian law applies to these Terms, subject to mandatory rights and jurisdiction rules.
AskLens helps marketers work with Google Ads, Meta Ads, uploads and performance evidence in one place. It is advisory and does not publish advertising changes.